AccessOne Joins the Epic App Orchard to Improve Patient Engagement

Integration to help streamline the financing process for patients and
staff, promote self-service and elevate the patient experience

CHARLOTTE, N.C.–(BUSINESS WIRE)–AccessOne, a leading provider of patient financing options designed to
help patients manage their healthcare costs, today announced that it has
joined the Epic
App Orchard
marketplace. AccessOne is the first patient financing
company to join the App Orchard and is currently available to hospitals
and health systems on the Epic platform.

Benefits of the integration include:

  • Self-service options for patients. Seamless integration with
    Epic enables AccessOne to eliminate manual data entry for patients
    when they apply for financing online. With AccessOne and Epic
    integration, patients simply click on a link to explore patient
    financing options, enter their account number, and review their
    prepopulated application for accuracy.
  • Automated staff support. With access to Epic’s application
    programming interfaces (API’s), AccessOne pulls the patient’s data
    from Epic and prepopulates data fields for patient financing
    applications automatically. Patients and staff simply review the
    application and verify that patient demographic information is
    correct. It’s a service that increases efficiency and supports a
    cohesive, highly patient-centric experience.
  • Highly accurate. Integration with Epic, the nation’s largest
    EHR provider, gives AccessOne access to patient demographic data from
    multiple sources. This helps eliminate data entry errors and
    significantly reduces call times for client service representatives.

Consumers have reported that more payment options and access to
self-service portals are among the top three process changes that would
improve satisfaction, according to a recent survey.

“Healthcare organizations are constantly looking for ways to increase
efficiencies and streamline processes, while improving the patient
experience,” said Mark Spinner, CEO of AccessOne. “This integration will
allow our customers who use Epic to offer their patients flexible
payment options, and offer self-service functionality that patients
expect without sacrificing patient experience or staff productivity.”

For more information about AccessOne, please visit www.accessonemedcard.com.

About AccessOne
AccessOne is a leading provider of flexible,
co-branded patient financing solutions. Founded by providers, our
solution provides a consumer-focused experience which drives high
patient satisfaction for our clients. We have helped over one million
consumers afford out-of-pocket medical expenses for health systems
nationwide. We offer the most comprehensive platform in the industry
with funding models that help more providers and programs that reach
more patients. All patients qualify for our program with no credit
reporting or negative outcomes. To learn more, visit www.accessonemedcard.com.
Connect with us on LinkedIn.

Contacts

For AccessOne:
Mackenzie Kreitler
mackenziekreitler@innsena.com
603-521-4864