National Healthcare Organization Taps into Otava’s Cloud Backup and Data Recovery Services for Improved Performance, Reliability and End-User Service Augmentation

HIPPA Compliant Cloud Keeps ePHI Safe to Best Support Patients

ANN ARBOR, Mich.–(BUSINESS WIRE)–Otava,
a leader in secure, compliant hybrid cloud services, is pleased to
announce that a national healthcare organization is leveraging its HIPPA
compliant cloud
backup and data
recovery services for improved performance, reliability and service
levels.

“Our mission is to provide medical services to families in a safe and
low-cost manner. As such, it is important that we have a secure but
seamless environment for our staff to access our EMR/EHR system,” said
the director of information technology and facilities/HIPPA security
officer for the organization. “We partnered with Otava for their
compliant cloud solutions that enable us to do just that. Their
engineers helped us assess our requirements and come up with a plan that
solved our backup and restore challenges and have improved our
performance and uptime and reduced the number of user tickets.”

To protect the healthcare organization’s extensive EMR/EHR data spanning
its operations across two states, Otava delivered its cloud backup
service, which hosts multiple servers in its Indiana
data center. The state-of-the-art 44,000-square-foot facility is
designed to provide ideal production, data protection and disaster
recovery. Otava’s in-depth, defensive
security and high-availability infrastructure keeps the
organization’s data fully encrypted and protected. In the event of a
disaster, they now have the option to restore data and applications on a
fully managed basis.

Otava is the country’s first HIPPA compliant hosting provider and can
support any infrastructure, including VMware, Hyper-V and physical
servers, so customers can recover from offsite or onsite backup and
ensure data availability with confidence. The security of electronic
protected health information (ePHI) is fully managed by Otava, ensuring
both compliance and security.

“By partnering with Otava, we are saving on all the costs associated
with purchasing, housing, maintaining and replacing hardware. This
combined with the confidence that our ePHI is secure, compliant, and
available makes the overall solution extremely valuable,” the
organization’s HIPPA security officer continued.

Otava and the organization are currently working together to deploy
Otava’s Workspace
as a Service solution, which is designed to further improve end user
satisfaction by allowing the customer to deploy and manage service
delivery with virtual desktops and applications in the cloud.

“Our experience, expertise and services are a great fit for customers
like this one who need to protect sensitive, confidential data,” said
Brad Cheedle, chief executive officer for Otava. “They literally can’t
afford downtime, power outages or other unplanned incidents, so we are
pleased to be able to provide our backup, restore and cloud services
that will keep them running so they can focus on patient care.”

Otava’s data protection solution portfolio includes an array of
enterprise-grade disaster recovery and backup solutions that simplify
the complexity associated with planning, building and maintaining
secondary and tertiary sites. Dedicated commitment to security and
compliance helps ensure customer data is safe no matter where it lives.

“The Otava team is extremely responsive, hands-on and talented. There
has been nothing that we have thrown at them that they couldn’t handle.
The Otava team is a true partner that really cares about our data,”
concluded the organization’s HIPPA security officer.

About Otava

Otava is a global leader of secure, compliant hybrid cloud and IT
solutions for service providers, channel partners and enterprise
clients. The company’s tagline, ‘Expect Exceptional,’ is a reflection of
Otava’s mission to deliver clients and partners an experience that truly
rises above all others. Their network of 12 data centers and cloud nodes
protect mission critical applications to ensure they are always
available, secure and comply with government and industry regulations.
Backed by independent HIPAA, PCI, SOC 2, ISO 27001 and Privacy Shield
audits, Otava delivers exceptional experiences for companies in need of
a strategic IT partner. Visit www.otava.com
for more information.

Contacts

Media Contacts
Leigh Picchetti
Leigh@LKPConsulting.com
720-218-1686