athenahealth Earns Four 2024 Best in KLAS Awards, Including Overall Independent Physician Practice Suite

athenahealth recognized for its leadership in simplifying the practice of care, easing clinical complexities, and improving practice performance

BOSTON–(BUSINESS WIRE)–athenahealth, Inc., a leading provider of network-enabled software and services for medical groups and health systems nationwide, today announced the company won four 2024 Best in KLAS awards, including:

• Overall Independent Physician Practice Suite – athenahealth.
• Ambulatory EHR, 11-75 Physicians, Independent – athenaClinicals®.
• Practice Management, 11-75 Physicians, Independent – athenaCollector®.
• Small Practice Ambulatory EHR/PM (<11 Physicians) – athenaOne®.

“We are honored to be recognized as Best in KLAS for the 18th consecutive year, including for Overall Independent Physician Practice Suite this year,” said Bob Segert, chairman and chief executive officer of athenahealth. “This is especially meaningful because it is driven by our customers’ experiences with athenahealth, and how they’ve rated us. It’s a great validation of our commitment to curing complexity for practices by providing open, intuitive, and effective solutions that enable them to focus on patients, not processes. I’m more confident than ever in our ability to empower the more than 150,000 providers on our network.”

Gathering insight from approximately 30,000 provider interviews, KLAS through its Best in KLAS awards recognizes software and service companies in the healthcare landscape that are actively working to help healthcare professionals improve patient care. athenahealth’s four awards highlight the impact of the company’s suite of end-to-end technology and integration services that increase clinical efficiency, optimize practices’ clinical and financial performance, and deliver on patient and provider experiences.

athenahealth also ranked highly in the following categories:

• #2 Ambulatory EHR for 76+ Physicians, Independent
• #2 Practice Management for 76+ Physicians, Independent
• #2 Practice Management for Health System Owned – athenaIDX
• #2 Pediatric EHR Solutions
• #2 Ambulatory RCM Services (EHR-associated)
• #2 Patient Portals
• #3 EHR-Centric Virtual Care Platforms
• #3 Ambulatory EHR, Health System Owned

“athenahealth is very strong with their integration of other systems. They are second to none. We can train a physician on the product from start to finish in three days, and that person reaches very high productivity levels. We have a collaborative relationship with the vendor,” said the Vice President of a healthcare practice harnessing athenahealth technology [athenaClinicals], according to feedback collected by KLAS in Aug. 2023. “And the vendor is always rolling out new functionality, and they are always looking down the road. We couldn’t be happier with the product.”

At the heart of athenahealth is its vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. athenahealth simplifies both the practice and business of care through an integrated, cloud-based suite of electronic health record, medical billing, and patient engagement software solutions that combine powerful technology with expert services and data-driven insights from the company’s open, connected network. Altogether the company’s solutions allow providers to improve quality of care, enable fair and rapid payment, and help accelerate the industry shift towards value-based care. With roughly 25% of the U.S. population receiving care from providers on athenaOne, the company prioritizes customer feedback to create and improve its technology to deliver better experience, higher satisfaction, and practice success.

“I have been extremely satisfied with athenahealth’s EHR. The product has allowed me to put my clinical brain into all I do in patient care,” the CEO and President of a healthcare practice utilizing athenaOne told KLAS in Dec. 2023. “I would highly recommend this EMR solution to all clinical providers or any physicians, especially independent physicians. When people get a report from me, it is very concise, and it deals with clinical situations; readers don’t have to search through many pages to find relevant things.”

athenahealth will accept these prestigious awards during the Best in KLAS Awards Ceremony on Monday, March 11, during the HIMSS Global Health Conference & Exhibition in Orlando, Florida. athenahealth will also exhibit at the conference, at booth #3740, for those interested in learning more about the company.

About KLAS

KLAS is a research and insights firm on a global mission to improve healthcare. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software and services to deliver timely reports and performance data that represent provider and payer voices and act as catalysts for improving vendor performance. The KLAS research team publishes reports covering the most pressing questions facing healthcare technology today, including emerging technology insights, that provide early insights on the future of healthcare technology solutions. KLAS also fosters measurement and collaboration between healthcare providers and payers and best practice adoption. Learn more at klasresearch.com.

About athenahealth, Inc.

athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Learn more at athenahealth.com.

Contacts

Jean Borgman

jborgman@athenahealth.com