JustAnswer doctors, lawyers, veterinarians and other subject matter experts found many inaccuracies, including misleading or dangerous information
SAN FRANCISCO, June 13, 2024 /PRNewswire/ — More than one-third (37%) of all ChatGPT answers reviewed by doctors, lawyers, veterinarians and other subject matter experts were ranked untrustworthy, with numerous instances of misleading or hazardous information identified.
This concerning finding comes from an in-depth analysis conducted by the verified and vetted human experts powering JustAnswer’s recently launched Pearl.com AI Answer Review fact-checking tool. These experts rated 37% of ChatGPT answers with a “Trust Score” of 3 or lower on a scale from 1 (least trustworthy) to 5 (most accurate and trustworthy).
In addition, a survey of these subject matter experts found:
Examples of dangerous AI-generated information provided to real people included:
“These findings reflect the troubling inaccuracy rates observed in other studies of current AI models. With more people relying on AI for critical life and health issues, it is terrifying how often these AI tools deliver misinformation that can lead to devastating consequences, including health issues, financial ruin, or even loss of life,” said JustAnswer CEO Andy Kurtzig. “While AI technologies hold immense potential, human oversight and expertise are crucial to harnessing their benefits and mitigating their risks.”
More about JustAnswer
JustAnswer has been connecting consumers with verified and vetted professionals online since 2003 and has helped millions of people get the right answers to their life dilemmas. The site has about 12,000 experts across more than 150 categories including health, legal, finance, veterinary, tech, home improvement and more.
Media Contact: Andrea Toch; (602) 405-8335; 379082@email4pr.com
SOURCE JustAnswer
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