Creekside Family Practice Reports 90% of Appointments Scheduled Online Using eClinicalWorks EHR and healow Solutions

Texas-based primary care practice optimizes office workflows with simple and secure online appointment scheduling solution

WESTBOROUGH, Mass.–(BUSINESS WIRE)–eClinicalWorks®, the largest ambulatory cloud EHR, announced that Creekside Family Practice is successfully utilizing the eClinicalWorks EHR and healow® Open Access® for online appointment scheduling. The practice reports that 90% of the total appointments booked monthly are made through the simplified online appointment scheduling solution. The digital solutions help improve patient satisfaction and operational efficiency for the practice.

“The user-friendly and flexible solution enables our patients to directly manage their appointment schedules,” said Dr. Hammad Qureshi, owner of Creekside Family Practice. “Before using healow, all our scheduling processes were completed manually. This would add a significant administrative burden on our staff. The eClinicalWorks EHR automatically updates all changes in patient appointments. As a family medicine clinic, implementing solutions that simplify the patient experience is paramount to us.”

Creekside Family Practice is a family medicine and primary care clinic in Cypress, Texas. It advocates a patient-centered, holistic approach to health care. The three-provider practice offers comprehensive health services across age groups for diabetes, hypertension, weight loss management, IV therapy, and more. It also offers immunizations, chronic disease management, mental health assessments, work or school exams, and minor ambulatory procedures.

Through healow Open Access, Creekside Family Practice offers its patients a simple and convenient way to book appointments. A patient can easily select a provider and visit type, select a suitable timeslot, and schedule the appointment. This helps the practice to:

• Improve online visibility by allowing patients to directly book appointments.
• Improve patient engagement through a convenient and user-friendly interface.
• Streamline scheduling workflows, reduce no-shows, and accelerate operational efficiency.

About Creekside Family Practice

Located in Texas, Creekside Family Practice is a family medicine and primary care clinic offering a patient-centered, holistically minded approach to health care. The 3-Provider practice advocates optimal health throughout a patient’s journey. They emphasize preventive care to all patients, identifying issues before they become problems and serving as a health coach to help patients achieve a superior state of well-being. For more information, visit our website.

About eClinicalWorks

eClinicalWorks^® was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based solutions for Electronic Health Records and Practice Management. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 180,000 providers and nearly 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit www.eclinicalworks.com, follow us on Facebook and Twitter, or call (866) 888-6929.

About healow

healow^® is a comprehensive, EHR-agnostic, cloud-based platform for patients, practices, payers, hospitals, and health systems. healow provides Patient Relationship Management, clinical and payer insights, and state-of-the-art interoperability solutions. The PRISMA health information search engine gathers patient records from other EHRs and helps providers focus on the most clinically relevant information at the point of care. healow’s Population Health Management tools, including Remote Patient Monitoring, provide real-time data to deepen understanding of patient populations. And healow Insights automates the bidirectional exchange of data between health plans and providers to improve scores on quality measures, help control costs, and promote better medical outcomes. Learn more at https://plus.healow.com/.

Contacts

eClinicalWorks

Bhakti Shah

508-330-6935

bhakti.shah@eclinicalworks.com