Largest Virginia FQHC Leverages eClinicalWorks and Sunoh.ai to Witness Significant Time-Savings and Reduced Physician Burnout

eClinicalWorks and the AI medical scribe assist the 126-provider health center in completing documentation at the end of each day

WESTBOROUGH, Mass.–(BUSINESS WIRE)–eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Central Virginia Health Services is successfully utilizing Sunoh.ai to complete clinical documentation before the end of each day. With Sunoh.ai, providers can now see additional patients, focus better on high-quality care, and improve work-life balance with the time savings and reduced physician burnout. The AI medical scribe solution has helped the practice streamline clinical workflows, enhance documentation quality, and achieve significant time savings.

“Unlike other AI scribes we’ve used previously, Sunoh.ai is convenient and requires no additional device. It integrates within our existing workflows with just a simple click,” says Jill Richmond, family nurse practitioner at Central Virginia Health Services. “The innovative AI technology allows me to see an average of 3-5 additional patients daily and focus better on patient care with immense time savings and reduced documentation burden. Sunoh.ai quickly produces a comprehensive and concise History of Present Illnesses (HPI) in comparison with other AI technologies, which would take up to a day or so. The accurate and timely documentation allows me to easily review and complete work before leaving the practice every day. It saves me from extra work hours at home, which is vital for a healthy work-life balance.”

“Sunoh.ai is incredibly user-friendly, which made it easy for us to adopt and utilize it without extensive training,” says Michael D Richmond, DO, clinical director and provider recruitment, regional clinical officer at Central Virginia Health Services. “With Sunoh.ai, I complete almost all my documentation tasks by the end of each day. The advanced AI solution helps me prepare for a patient visit by recording notes before entering the exam room. The quality of notes is highly accurate and professional as it recognizes and aptly uses medical terminologies. I am elated with the change and would never return to not using Sunoh.ai again.”

Central Virginia Health Services is a Federally Qualified Health Center (FQHC) that offers comprehensive care services, including medical, dental, behavioral health, pharmacy, and, at some sites, x-ray services. Its mission is to provide safe, accessible, affordable, comprehensive, high-quality, and culturally sensitive care to their patients.

Before using Sunoh.ai, the health center tried another AI scribe product; however, it was not satisfied with the results. By implementing Sunoh.ai, it witnessed quick success with the quality of the documentation and time savings. Trusted by 60,000 providers nationwide, Sunoh.ai is the first EHR-agnostic AI medical scribe to generate multimodal notes in addition to traditional SOAP notes across specialties, helping facilitate a groundbreaking shift in patient care.

“At eClinicalWorks, our goal is to democratize AI in healthcare; we strive to develop innovative solutions to improve patient care,” said Girish Navani, CEO and co-founder of eClinicalWorks. “By harnessing the power of AI in healthcare, with Sunoh.ai, we can save valuable time and resources and enhance clinical efficiencies across the nation.”

Last year, eClinicalWorks unveiled a series of AI functionalities to be integrated with the multidimensional AI-driven EHR V12. Sunoh.ai seamlessly integrates with the eClinicalWorks EHR on any device through the eClinicalTouch® 4 app, making it a preferred choice for the health center.

About Central Virginia Health Services

Established as a community-based and patient-directed organization in 1970, Central Virginia Health Services is a non-profit Federally Qualified Health Center (FQHC). It is committed to upholding a high level of care, meeting administrative, clinical, and financial standards as part of their responsibility as a FQHC. Its mission is to provide safe, accessible, affordable, comprehensive, high quality and culturally sensitive care to their patients. It offers comprehensive care: medical, dental, behavioral health, pharmacy, and at some sites, x-ray services. For more information, visit https://www.cvhsinc.org/.

About eClinicalWorks

eClinicalWorks was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based solutions for Electronic Health Records and Practice Management. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 180,000 providers and 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit www.eclinicalworks.com, follow us on LinkedIn, Facebook and Twitter/X, or call (866) 888-6929.

About Sunoh.ai

Sunoh.ai is the revolutionary, EHR-agnostic, AI-powered ambient listening technology designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit https://sunoh.ai/.

Contacts

eClinicalWorks

Bhakti Shah

508-330-6935

bhakti.shah@eclinicalworks.com