Petvisor Revolutionizes Enterprise Veterinary Care with Launch of Centralized Hub Platform

SAN DIEGO, Jan. 22, 2025 /PRNewswire/ — Petvisor, the leader in innovative, veterinary-specific solutions, announces the launch of Petvisor Hub—a groundbreaking centralized platform designed to address the unique challenges of enterprise veterinary groups. Petvisor Hub unites the strengths of PetDesk solutions—communications (PetDesk), direct booking (formerly Vetstoria), phones (formerly Kontak), and web marketing data (formerly WhiskerCloud)—to deliver the critical insights veterinary groups need to streamline workflows and drive efficiency across enterprise hospital portfolios.

For more than a decade, Petvisor—originally founded as PetDesk—has remained dedicated to empowering veterinary professionals with tools that streamline operations and elevate the client experience. Today, Petvisor’s robust suite of offerings supports over 13,000 veterinary hospitals and millions of pet parents worldwide.

A Vision for the Future of Enterprise Veterinary Care

Veterinary consolidators face increasing demands, from managing hospital labor shortages and administrative overload to meeting the growing expectations of pet parents. Petvisor Hub was designed to solve these challenges by delivering a simple solution that:

• Provides visibility into the overall health of the group’s practice network.
• Drives both new and recurring visits.
• Improves the pet parent experience.
• Optimizes marketing campaigns for better care outcomes.

“Petvisor Hub is the next step in our commitment to innovation for the veterinary industry,” said Tim Callahan, CEO at Petvisor. “By combining centralized data with emerging technologies like AI, this platform will empower enterprise groups with the tools they need to make informed decisions, improve hospital operations, and ultimately provide better care for pets and their families.”

The Power of Centralization

Petvisor Hub combines comprehensive features across key areas to address enterprise-level needs:

• Targeted client communications: 
  • Segmentation – Utilize intelligent segmentation tools to create and execute targeted engagement campaigns.
  • Compliance – Identify and prioritize practices needing enhanced outreach, then track progress through detailed reporting.
• Practice diagnostics:
  • Web presence – Monitor and analyze centralized organic and paid search traffic reports to optimize marketing strategies.
  • Operations – Assess and improve client profile management, data health, and reputation through comprehensive analytics.
  • Capacity – Track and optimize schedule health metrics to maximize operational efficiency and revenue.
  • Phones – Use AI-enhanced insights to understand client interactions, measure front-desk responsiveness, and evaluate caller intent and service needs.
• Enterprise-level evaluation:
  • Reporting – Leverage advanced analytics to deeply understand communication performance, client engagement, practice health, and appointment trends.
  • Snowflake Data Share – Use Snowflake to extract and integrate granular Hub report data so you can drive strategic decision-making within your existing tool stack.

Customer-Driven Innovation

“PetVisor Hub is a direct response to the needs of our enterprise customers,” said Branon Hanono, Chief Commercial Officer at Petvisor. “We listened closely to their feedback and developed a platform that simplifies their processes while providing the clarity they need to unlock new opportunities for growth, optimize their operations, and deliver the exceptional care their clients expect.”

As veterinary care continues to evolve, Petvisor Hub is positioned at the forefront of innovation, with artificial intelligence capabilities being integrated throughout the platform to enhance critical touchpoints of the pet care journey – from front desk operations to post-visit care.

About Petvisor

Petvisor is a global leader in veterinary technology, operating under the PetDesk brand in North America and Vetstoria internationally. Through its integrated solutions— PetDesk Marketing (fka WhiskerCloud), PetDesk Direct Booking (fka Vetstoria), PetDesk Phones (fka Kontak), PetDesk Communications, and Petvisor Hub—the company empowers veterinary hospitals to engage pet parents, improve compliance, and drive sustainable growth.

For more information about the PetDesk suite of solutions included in Petvisor Hub, visit https://petdesk.com/

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SOURCE PetDesk