Homecare Homebase Announces February 2025 Gold Standard Award Winner

DALLAS, Feb. 5, 2025 /PRNewswire/ — Homecare Homebase^SM (HCHB), the leading software provider for home-based care, is proud to name Michelle Pack, RN/PRQI Supervisor at Covenant Homecare and Hospice, the February Gold Standard Award Winner.

“Michelle consistently strives to make our team and agency better, has always been dedicated to helping others, and constantly portrays our mission statement here at Covenant,” said Covenant Homecare and Hospice leaders. “Not only is she knowledgeable in her position and Covenant policies, but she is always eager to assist others with any internal or regulatory questions they may have and will always hunt down the solution to their problems. Every organization needs a Michelle.”

The Gold Standard Award celebrates outstanding home-based caregivers who utilize HCHB to deliver exceptional patient care. Nominees are submitted by their agency leaders and meticulously chosen by the HCHB team for their expertise, enthusiasm, and steadfast dedication.

“Working in my field, I’ve learned the importance of empathy and understanding the needs and concerns of clinicians and patients. I am honored to be acknowledged by Homecare Homebase for the hard work and the positive outcomes I’ve made at our agency,” said Pack. “This recognition represents my values of compassion, integrity, and relentless pursuit of excellence in serving others. Leadership is crucial for effective communication and problem-solving, and I am proud to be recognized for my dedication to my position and personal growth.”

To learn more about these companies, visit hchb.com and CovenantHealth.com.

“Michelle embodies what the Gold Standard Award is all about,” said Brandy Sparkman-Beierle, chief clinical officer at Homecare Homebase. “She’s gone above and beyond by creating tools to track plan of care outcomes and ensuring her team stays on top of CMS regulations. Her work has made a real difference, strengthening her team and setting a great example for others.”

About Homecare Homebase, LLC

Founded by industry veterans in 1999, Homecare Homebase^SM (HCHB) is a Dallas-based software leader empowering exceptional home-based care through hosted, cloud-based technology solutions and administrative services. HCHB’s customized mobile solutions enable real-time, wireless data exchange and communication between field clinicians, physicians and office staff for better care, more accurate reporting and improved revenue cycle management. HCHB’s products and services streamline operations, simplify compliance and boost clinical and financial outcomes for home-based care agencies. Each year, over 300,000 HCHB users serve approximately one million patients daily, resulting in over 121 million annual visits. Homecare Homebase is a Hearst Health company. For more information, visit www.hchb.com or call us toll-free at 1-866-535-HCHB (4242).

About Hearst Health 

The mission of Hearst Health is to guide healthcare organizations by delivering essential intelligence and software that improve the quality, safety and efficiency of care. Hearst Health has been innovating with care for more than 40 years, with a commitment to making a lasting positive impact on health. The Hearst Health companies — FDB, Homecare Homebase, MCG, MHK, QGenda and Zynx Health — elevate care by informing and empowering participants across the health journey. To learn more, visit www.hearst.com/hearst-health and follow @Hearst Health on LinkedIn.

About Covenant Homecare and Hospice

Covenant Health is a Tennessee-based healthcare enterprise committed to providing the right care at the right time and place. As a not-for-profit health system, we are dedicated to being the region’s premier healthcare network through service, community and innovation. We provide patient-centered care that inspires clinical and service excellence and strive to be the first and best choice for our patients, employees, physicians, employers, volunteers and communities. The organization includes 10 hospitals; outpatient services and clinics; specialized behavioral, oncology, and rehabilitation services; home care, physician practices and community programs. Covenant Health is the area’s largest employer and has 11,000+ compassionate caregivers, expert clinicians, and dedicated employees and volunteers.

Learn more in our Report to the Community and at CovenantHealth.com.

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SOURCE Homecare Homebase LP