Azalea Health Unveils Two AI-Powered Products to Streamline Healthcare Workflows: Clinical Assistant and Billing Assistant

New products help healthcare professionals reduce manual tasks, improve efficiency and enhance patient care

ATLANTA, March 4, 2025 /PRNewswire/ — Azalea Health, a leading provider of fully integrated cloud-based healthcare IT solutions and services, today announced Clinical Assistant and Billing Assistant – two AI-powered products designed to streamline workflows for healthcare professionals. These intelligent AI agents integrate seamlessly into daily operations, reducing manual effort and enabling healthcare providers and billers to work more efficiently and effectively.

“For years, healthcare professionals have struggled with rigid, template-based charting,” said Nathan Shepard, SVP of Product at Azalea Health. “With AI, we’re moving into a new era where documentation is easier, faster, and more natural—while still keeping the benefits of structured data, interoperability, & quality reporting. Azalea is leading this shift, making technology work for providers so they can focus on patient care.”

Clinical Assistant, powered by Suki, and Billing Assistant are secure, seamless and scalable. Both innovative solutions are built with security and compliance as a fundamental building block of the products, allowing clients to confidently integrate the solutions into existing workflows. Specifically:

• Clinical Assistant eases providers’ workloads by reducing documentation time and enabling them to focus more on patient care. The Suki AI-enabled solution delivers real-time, voice-powered, ambient charting to generate structured notes from provider-patient conversations. By delegating documentation tasks to AI, healthcare providers can spend more time with patients and less time with administrative work.
• Billing Assistant simplifies claims management by addressing the most error-prone and time-consuming aspects of front- and back-end billing. It flags potential coding issues, reduces administrative burden and accelerates payments through fewer denials. The solution cuts down claim follow-up tracking so billers can focus on other valuable tasks.

“This product announcement represents a continued commitment to our AI strategy laid out over a year ago,” said Brian Kenah, CTO of Azalea Health. “Most importantly, we are excited about our upcoming updates which will include an underlying agentic AI architecture to support ever-evolving AI technology capabilities.”

Azalea Health’s revolutionary AI offerings provide streamlined customer operations and revenue cycle management (RCM) workflows. Notable tools include an advanced predictive claims denial module, a real-time rules engine for automating repetitive billing tasks, touchless charting through ambient transcription, and enhanced card scanning capabilities.

For more information about Azalea Health’s agentic AI tools, visit: https://www.azaleahealth.com/solutions/medical-ai-built-in-for-smarter-faster-healthcare/

About Azalea Health

Azalea Health is changing the way health IT platforms connect community-based healthcare providers and patients across the lifecycle of care. Offering a 100% cloud-based integrated solution, Azalea delivers electronic health records and revenue cycle management designed for rural and community practices and hospitals. Quick to deploy and intuitive to use, Azalea solutions ensure better care coordination and communication – enabling better outcomes and a meaningful competitive advantage. For more information, visit www.AzaleaHealth.com.

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SOURCE Azalea Health