AXA Partners US Reveals My Trip Companion: A Digital Revolution in Travel Assistance

CHICAGO, March 5, 2025 /PRNewswire/ — AXA Partner US (AXA), a leader in global assistance services and insurance solutions, introduces My Trip Companion (MyTC), a cutting-edge digital self-service portal that revolutionizes travel assistance. Leveraging Progressive Web App (PWA) technology, MyTC delivers a seamless digital experience for travelers, echoing AXA’s commitment to being “Digital when possible, human when it matters.“

Customers who purchase an AXA Travel Insurance plan, along with many valued AXA clients and their members, now have access to a complete range of travel services at their fingertips, allowing them to navigate their travels with greater ease and confidence. 

By integrating health and travel services, MyTC addresses critical aspects of travel, such as safety and well-being. The portal offers various functions, including country guides, travel and visa requirements, medical support services from health professionals, and a tool to locate doctors and hospitals worldwide. Travelers also have access to global safety alerts about potential risks and hazards at their destinations. In the event of unforeseen incidents, MyTC simplifies the claims process, ensuring a hassle-free experience for travelers. 

Dave Turner, Head of Account Management, AXA Partners US commented, “Our portal is designed to empower travelers by providing them with convenient access to essential travel services and enabling them to reach AXA quickly when needed. We believe that with the right tools at their fingertips, travelers can feel confident that they are supported no matter where their adventures take them.”

Blessy George, Head of North America, AXA Partners added, “AXA Partners US is dedicated to transforming how travelers access travel and medical services by leveraging innovation, reliability, and a customer-first approach. As the travel industry continues to evolve, we are proud to introduce a new platform that accelerates digital transformation and enhances the way assistance services are delivered worldwide.” 

With MyTC’s user-friendly interface, users can easily access services thanks to its straightforward and multi-device accessibility, making it a truly universal travel companion. MyTC equips travelers with a powerful tool to handle the unexpected, enabling them to focus on enjoying their journey with peace of mind. 

For more information about the portal, visit our website.

About AXA Partners:

AXA Partners, an international entity forming part of AXA Group, is one of the global leaders in Assistance, Credit & Lifestyle Protection, and Travel Insurance. We develop comprehensive integrated solutions within the offerings of our business partners to enhance their customers’ experience or sell directly to customers under the AXA brand. Combining passion and advanced expertise, our 9,000 employees worldwide stand by the customers in their daily lives as well as during unexpected events, with a mission to protect what matters, when it matters. In 2023, AXA Partners posted revenues of €3.3 billion

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For more information:

AXA Partners US media relations:

Delphine Tybou:
773-396-2389
delphine.tybou@axa-assistance.us

Megan Prescott :
773-971-1283
megan.prescott@axa-assistance.us

IMPORTANT LEGAL INFORMATION AND CAUTIONARY STATEMENTS CONCERNING FORWARD-LOOKING STATEMENTS

Certain statements contained herein may be forward-looking statements including, but not limited to, statements that are predictions of or indicate future events, trends, plans, expectations or objectives. Undue reliance should not be placed on such statements because, by their nature, they are subject to known and unknown risks and uncertainties and can be affected by other factors that could cause AXA’s actual results to differ materially from those expressed or implied in such forward looking statements. Please refer to Part 5 – “Risk Factors and Risk Management” of AXA’s Universal Registration Document for the year ended December 31, 2023 for a description of certain important factors, risks and uncertainties that may affect AXA’s business and/or results of operations. AXA undertakes no obligation to publicly update or revise any of these forward-looking statements, whether to reflect new information, future events or circumstances or otherwise, except as required by applicable laws and regulations. AXA Partners US operates as AXA Assistance USA, Inc.

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SOURCE AXA Assistance USA