Reclaim Health and Securian Financial Announce Automatically Substantiated Benefit Payments

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Customers receive benefits without needing to gather extensive documentation—or having to remember to file claims at all

BOSTON, April 30, 2025 /PRNewswire/ — Reclaim Health, the leading AI-powered healthcare advocacy platform, and Securian Financial, a prominent provider of group life and supplemental health insurance solutions, are now processing auto-substantiated claims, transforming the voluntary benefits experience for customers.

This collaboration leverages Reclaim’s advanced AI algorithms to automatically identify and initiate qualifying voluntary supplemental health insurance claims, enabling Securian Financial to process—and in certain cases, submit—claims on behalf of customers. This integration delivers a seamless, proactive experience, ensuring customers receive entitled benefits. For the first time, customers may receive benefits without needing to gather extensive documentation—or having to remember to file a claim at all.

These voluntary benefit policies provide a lump sum payout to help with expenses after a qualifying medical event. However, it can be hard to focus on paperwork after an accident, hospital stay or critical illness diagnosis. As a result, individuals may be missing out on financial support when they need it most.  

“We are thrilled to partner with Securian Financial to bring our AI-driven solutions to customers,” said Nataly Youssef, CEO and Founder, Reclaim Health. “This collaboration advances our mission to ensure customers receive their maximum entitled financial payouts promptly and effortlessly.”

“Securian Financial is dedicated to providing innovative solutions that enhance our customers’ financial well-being,” said Adam Taylor, Second Vice President of Securian Financial’s Employee Benefits Solutions. “Our partnership with Reclaim provides medical claims integration that delivers an optimal employee experience through greater benefit utilization, simplified claims submissions and faster processing times.”

ABOUT RECLAIM HEALTH:
Reclaim Health is the AI-powered, claims-driven healthcare financial advocacy platform that helps families manage their healthcare dollars and optimize their health coverage. The platform proactively manages healthcare spend, optimizes benefit offerings, and helps employees maximize their benefits. Reclaim Health’s AI uncovers overcharges and advocates for users, with demonstrated success in overcharge reduction. The platform provides proactive, personalized member engagement, notifying plan members of saving opportunities and matching them with patient financial advocates to resolve complex billing issues. Reclaim also offers comprehensive analytics to benefit leaders and their consultants, guiding their benefit strategy with benefit design simulations.

ABOUT SECURIAN FINANCIAL
To be confident in your financial future, you need to trust the strength and commitment of the companies you choose to work with. For more than 140 years, the Securian Financial family of companies has been developing innovative insurance and retirement solutions to meet the evolving needs of individuals, families and businesses. Offered through partnerships with employers, financial professionals and affinity groups, our products help bring peace of mind to more than 23 million customers throughout the United States and Canada. We are trusted by our partners and customers to fulfill our purpose of helping to build secure tomorrows. For more information about Securian Financial, visit securian.com or follow us on Facebook, Instagram or LinkedIn.

For more information, please visit Reclaim Health’s website and Securian Financial’s website.

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SOURCE Reclaim Health

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