Southern Healthcare System Selects Vyne Medical to Revolutionize Order Processing and Workflow Management Through Automation

Serving over 1 million patients a year, a Southern healthcare system has chosen Vyne Medical to streamline inbound orders processing, improve workflow efficiency, and enhance patient care through advanced automation and hosted solutions.

DUNWOODY, Ga., June 24, 2025 /PRNewswire/ — Vyne Medical^®, a leader in healthcare automation solutions, has announced a strategic collaboration with one of the largest not-for-profit healthcare organizations in the Southern United States. With their comprehensive approach to care, the health system operates multiple hospitals, urgent care centers, specialty clinics, and educational institutions.

This healthcare system will implement Vyne Medical’s Trace^® Platform to enhance the processing of inbound orders within the Patient Access department. This solution includes Vyne Medical’s Document Automation technology, which leverages Optical Character Recognition (OCR) to extract critical data from third-party documents and auto-populate patient records, reducing order processing times from minutes to seconds.

By automating previously manual tasks such as searching, reviewing, and transcribing documents into the EMR, this collaboration is set to significantly enhance operational efficiency and improve patient care. The streamlined workflows will transform inbound orders processing and overall workflow management within the health system.

Key benefits of the solution include:

• Improved Physician Office Communications: Optimized workflows for managing and processing inbound orders.
• Enhanced Visibility and Reporting: Real-time insights into order backlogs and processing rates, enabling better prioritization and efficiency.
• Advanced Search Capabilities: Instant access to unprocessed inbound orders, allowing users to locate patient information and view documents before they are submitted to the EMR.
• Faster Order Completion: A dramatic reduction in the time required for staff to submit valid, complete orders to the EMR for scheduling.

Additionally, the solution will be hosted in Vyne Medical’s data center, reducing the burden on the organization’s internal IT team, eliminating the need for daily monitoring and maintenance by internal staff.

“We are honored to support this health system in streamlining order processing and enhancing patient care,” said Caleb Manscill, President of Vyne Medical. “With our managed data center and Document Automation technology, we’re driving meaningful improvements in operational efficiency and creating a seamless, reliable experience for both staff and patients. This partnership underscores how innovative technology can transform healthcare delivery.”

By integrating Vyne Medical’s advanced technology and workflow tools, this healthcare organization is furthering its commitment to delivering exceptional patient care while empowering its employees with innovative solutions.

About Vyne Medical
Vyne Medical is a leading provider of healthcare communication and automation solutions that Connect Disconnected Data^® and streamline administrative workflows across the care continuum. Its digital solutions enable hospitals and health systems to improve financial performance, enhance compliance with complex regulatory obligations, and deliver better patient experiences across multiple stages of care.  For more information, visit vynemedical.com.

Media Contact:

Jen Fontanella

Vynemedical.com

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SOURCE Vyne Medical