Scratch and CareVet Announce Partnership to Streamline and Advance Payment Processing at Veterinary Practices

PASADENA, Calif., July 17, 2025 /PRNewswire/ — CareVet, a progressive veterinary practice management company with over 200 practices nationwide and headquartered in St. Louis, MO, has partnered with leading card processing and financial technology provider Scratch Financial, to enhance their in-hospital payment technologies. This collaboration aims to improve the client and team experience, ultimately allowing more time to focus on patient care and clinical outcomes.

Through this partnership, CareVet’s network of veterinary hospitals will integrate Scratch’s cutting-edge payment processing solutions. This will provide CareVet practices with streamlined tools for managing client transactions, flexible payment options, and improving overall financial operations.

“We are thrilled to partner with Scratch to bring their advanced integrated payment processing solutions to our veterinary practices,” said Tim Kaufmann, CareVet’s Director of Revenue and Pricing. “This partnership reflects our commitment to providing our practice staff with the best-in-class tools and resources to operate efficiently and focus on delivering exceptional patient care.”

Scratch’s card processing platform is designed to simplify payment workflows, reduce administrative burdens, and offer a seamless payment experience for both veterinary staff and pet owners. Features include secure transaction processing, customized payment plans, and easy reconciliation.

Katy Honda, SVP of Commercial Partnerships at Scratch, shared, “The CareVet team demonstrated over and over again, their passion for improving the lives of not only animals, but the clinical teams who care for them. We at Scratch are grateful for the opportunity to be a part of their hospitals and look forward to continuing to build with them in partnership.”

About CareVet:
CareVet is a leading operator of veterinary hospitals across 35+ states with more than 2,500 Team Members. Founded in 2018 by Dr. Kent Thornberry, a DVM who built and grew two of his own veterinary hospitals before selling them to two separate veterinary practice management groups, and Greg Siwak, a highly regarded entrepreneur. Together, they felt there was a better operating model for hospitals anchored in delivering industry-leading clinical outcomes by investing in our Veterinarians, Team Members, and the continuous advancement of knowledge. CareVet is privately held and headquartered in St. Louis, Missouri. It can be visited at CareVetHealth.com and followed on LinkedIn at @CareVet-Health and Facebook at @CareVetHealth.

About Scratch:
Scratch Financial, Inc. is a pioneering Veterinary Financial Technology Platform offering services like payment and client engagement platforms designed to simplify financial transactions for clients and veterinarians alike. Scratch’s user-friendly solutions aim to enhance efficiency, convenience, and transparency in payment processing.

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SOURCE Scratch Financial Inc.

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