Frost & Sullivan Honors Leading Organizations in Asia-Pacific in the 2nd Virtual Ceremony for the 2020 Asia-Pacific Best Practices Awards

15 organizations recognized for their exemplary performance and valuable contributions in shaping new trends across Asia-Pacific

SINGAPORE, Aug. 25, 2020 /PRNewswire/ — Frost & Sullivan honored Asia-Pacific’s leading companies at the 18thannual Asia-Pacific Best Practices Awards on 25 August in the second virtual awards ceremony of the year. A total of 23 awards were presented to organizations for elevating performance benchmarks and for their outstanding achievements in the industry.

2020 Asia-Pacific Best Practices Awards

These awards were segmented across six major sectors:

  • Automotive
  • Energy
  • Building & Environment Industries
  • Healthcare
  • Information & Communication Technologies
  • Logistics

Congratulating the 2020 winners and recognizing their best-in-class performance, Shivaji Das, Partner and Managing Director, Asia-Pacific, at Frost & Sullivan said: “Against the rapidly evolving business climate, it is imperative that companies today continue to strive and innovate for the future, creating value and driving better business outcomes. Without a doubt, all the deserving recipients here tonight exemplify that positive attitude. They have all done well and excelled in areas such as leadership, technological innovation, customer service and strategic product development, putting them ahead of their competitors.”

The award recipients were identified using Frost & Sullivan’s proprietary, measurement-based methodology derived from extensive primary and secondary research, in-depth interviews, analysis, and industry benchmarking. Numerous award categories were carefully reviewed and evaluated to reflect the current market landscape and highlight emerging trends in Asia. A detailed study was further conducted on each of the nominated companies, focusing on real-time performance indicators like market share, revenue growth, customer acquisitions, product/service value, and technology innovation. The companies that emerged represent outstanding leaders that are driving positive trends in the Asia-Pacific economy.

Recipients of the 2020 Asia-Pacific Best Practices Awards

Award Titles & Category

Award Recipients

Regional titles

2020 Asia-Pacific Telecoms Tower Company of the Year

edotco Group Sdn Bhd

2020 Asia-Pacific Data Centre Services Provider of the Year

Equinix

2020 Asia-Pacific Crowd Analytics for Buildings Entrepreneurial Company of the Year

Flow Solutions

2020 Asia-Pacific Logistics Services Provider of the Year

Kerry Logistics Network

2020 Asia-Pacific Road Transportation Service Provider of the Year

Kerry Logistics Network

2020 Asia-Pacific CRO Company of the Year

Novotech Pty Ltd

2020 Asia-Pacific Customer Experience Outsourcing Services Provider of the Year

Teleperformance

2020 Asia-Pacific Communications Platform as a Service (CPaaS) Provider of the Year

Vonage

2020 Southeast Asia Stem Cell Banking Technology Innovation Leadership Award

Medeze

2020 Southeast Asia Organic Food Industry Customer Value Leadership Award

ZenxinAgri Food

Country titles

2020 Indonesia Cloud Infrastructure Services Provider of the Year

Telkomsigma

2020 Malaysia Data Centre Service Provider of the Year

AIMS Data Centre

2020 Malaysia Smart Waste Solutions Technology Innovation Award

Heng Hiap Industries Sdn. Bhd.

2020 Malaysia Customer Experience Outsourcing Services Provider of the Year

TDCX

2020 Malaysia Mobile Service Provider of the Year

U Mobile

Excellence in Customer Experience – Telecommunications Industry Malaysia – Contact Center Experience

U Mobile

Excellence in Customer Experience – Telecommunications Industry Malaysia – Dealership Experience

U Mobile

Excellence in Customer Experience – Telecommunications Industry Malaysia – Mobile Experience

U Mobile

Excellence in Customer Experience – Telecommunications Industry Malaysia – Overall Experience

U Mobile

Excellence in Customer Experience – Telecommunications Industry Malaysia – Online Experience

U Mobile

Excellence In Customer Experience – Banking Industry Philippines

– ATM Ambience Experience

UnionBank of the Philippines

Excellence In Customer Experience – Banking Industry Philippines

– Online Experience

UnionBank of the Philippines

2020 Thailand Stem Cell Banking Company of the Year

Medeze

The 2020 Frost & Sullivan Asia-Pacific Best Practices Awards virtual banquet is supported by our Media Partners: ACN Newswire, AI Time Journal, Business Today, CryptoNewsZ, Chief IT, Asia Research News, CEO World Magazine, and Developing Telecoms.

To learn more about the awards and partnership opportunities for the 2020 awards, please visit http://www.apacbp-awards.com/. To schedule interaction with our spokespersons, please email Kala Mani. S. at kala.manis@frost.com.

About Frost & Sullivan
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Media Contact:
Zuzana Zukarnain
Corporate Communications – Asia-Pacific
Phone: +60192657808
Email: zuzana.zukarnain@frost.com 

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