A native iOS App for First Responders: ESO Unveils Exciting Addition to Electronic Health Record Offering

A strategic initiative to meet the growing demand for more user-friendly, cost-effective, and versatile solutions in the field.

AUSTIN, Texas–(BUSINESS WIRE)–ESO, a leading data and software company serving emergency medical services (EMS), fire departments, hospitals, state, and federal systems, announces a significant development in its product lineup: the introduction of a native iOS app for ESO’s Electronic Health Record or otherwise known as an ePCR solution.

This addition to ESO’s suite of offerings is poised to change the user experience for first responders. The iOS app, slated for release this winter, will complement ESO’s existing EHR Web and EHR Windows Mobile products, providing users with a seamless and intuitive interface for Apple iOS devices.

In an evolving landscape where market trends and customer demographics continually shift, ESO remains committed to staying ahead of the curve. The decision to develop a native iOS app stems from a strategic initiative to meet the growing demand for more user-friendly, cost-effective, and versatile solutions in the field. With the increasing prevalence of iPads as a preferred alternative to ruggedized laptops, ESO recognizes the importance of adapting to emerging technologies to better serve first responders.

The iOS offering will provide efficiency-building features such as:

• Speech to Text: Speak directly into their devices, facilitating rapid patient documentation and enabling real-time communication, thereby reducing the need for manual typing. This enables quicker transmission of information to hospitals.
• Leveraging Device Capabilities: Utilize device cameras to scan medications, driver’s licenses, and other contextual information, reducing the need for manual data entry and increasing accuracy.
• Hands-Free Workflows: Perform critical care tasks without physically interacting with the device, allowing first responders to maintain focus on their patients.
• Dark Mode & Best-in-class Accessibility: Enhance visibility and reduce strain in low-light environments or nighttime conditions, such as when responding to a car accident at night.
• Familiar iOS User Experience: Minimize training requirements by providing an intuitive and familiar design, facilitating rapid technology adoption among the next generation of first responders.
• Cost Efficiency: Enhance financial savings through reduced total ownership costs, leveraging the proven cost-effectiveness of iOS devices over alternative hardware options.

“We recognize that first responders work in a very fast and high-pressure environments, where accessible technology is a priority. As we integrate iOS into our ecosystem, we envision a landscape where this technology empowers first responders to navigate the complexities of their jobs with ease, enabling them to focus on what truly matters – delivering exceptional patient care,” said Allen Johnson, Chief Strategy Officer.

“Our objective in adopting an iOS solution is to deliver user-friendly technology that is convenient, swift, intuitive and seamlessly delivers patient updates to first responders’ devices,” continued Johnson.

About ESO

ESO (ESO Solutions, Inc.) is dedicated to improving community health and safety through the power of data. Since its founding in 2004, the company continues to pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, hospitals, state and federal offices. ESO currently serves thousands of customers throughout North America with a broad software portfolio, including the industry-leading ESO Electronic Health Record (EHR), the next generation ePCR; ESO Health Data Exchange (HDE), the first-of-its-kind healthcare interoperability platform; ESO Fire RMS, the modern fire Record Management System; ESO Patient Registry (trauma, burn and stroke registry software); and ESO State Repository. ESO is headquartered in Austin, Texas. For more information, visit www.eso.com.

Contacts

Kaitlyn Karmout

Kaitlyn.karmout@eso.com