InTouch Health App Now Available in Epic App Orchard

Entry expands InTouch Health’s existing context-aware capabilities and deepens telehealth integrations

SANTA BARBARA, Calif.–(BUSINESS WIRE)–#ATA19InTouch Health, ranked 2019 Best in KLAS for Virtual Care Platforms, announced today the entry of Solo™ by InTouch, their next-generation software platform, into Epic’s App Orchard. Solo™ by InTouch offers providers unprecedented levels of convenience, ease of use, and mobility. The application makes it possible for providers and care teams to launch and conduct on-demand telehealth visits directly within their existing Epic workflows, including provider and patient-facing applications.


“Digital health solutions need to seamlessly integrate with a health system’s EHR platform. In the past year, we have seen many organizations abandon the video-based Epic integrated solutions on the market today due to poor performance, ” said Joseph M. DeVivo, CEO at InTouch Health. “As a managed service provider, we proactively monitor our network to consistently maintain an industry-leading connection success rate and service availability. Integrating our video platform capabilities within Epic gives our customers streamlined workflows while leveraging the industry’s leading telehealth network purpose-built for healthcare.”

By using the Solo™ by InTouch video platform capabilities, providers will be able to:

  • Leverage context-aware linking for easy implementation
  • Integrate with and optimize existing EHR-based workflows
  • Access video consults, patient data, scheduling capabilities, and medical imaging on a single platform
  • Utilize intake capabilities to bring on-demand patients into virtual care consultations
  • Collaborate with multiple providers and clinical staff within the app to coordinate care consultations in real time

“We are excited to be a part of Epic’s App Orchard program. InTouch Health is pushing the boundaries of healthcare by deploying effective methods of delivering the highest-quality care possible, reducing administrative burnout, and creating cost savings by leveraging existing systems,” added DeVivo. “We are committed to EHR interoperability as an extension of our platform’s core capabilities to create lasting value for our health system partners.”

The App Orchard is a marketplace where developers and third-party vendors can learn about Epic’s API and list their apps for Epic community members to explore and access. InTouch Health is now officially published and available to all Epic customers in the App Orchard. To learn more and access the app, visit https://apporchard.epic.com/Gallery?id=1400.

About InTouch Health

InTouch Health, ranked 2019 Best in KLAS for Virtual Care Platforms, delivers premium virtual care solutions that empower hospitals and health systems to virtualize operations with practical solutions that meet clinical needs, exceed technological standards, and lower the cost of care while providing new sources of revenue streams. The company’s reliable, dedicated 24/7 virtual care network ensures connectivity every time, allowing clinical care teams to virtually coordinate with patients, reducing physician burnout and administrative burden. InTouch Health currently supports more than 2,700 hospitals and health systems around the world, including many of the top 20 U.S. health systems, and has surpassed 2.3 million virtual care sessions to date.

Contacts

Corporate Contact:

Amanda MacRae

Director, Marketing & Communications, InTouch Health

[email protected]

(805) 562-8686

Media Contact:

Taelor Duckworth

Senior Media Supervisor, Edelman

[email protected]

(214) 443-7564

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