SymphonyCare’s Empower Patient Portal Achieves 2015 Edition ONC Health IT Certification

MADISON, Wis.–(BUSINESS WIRE)–#patientengagementSymphonyCare, the leading provider of integrated clinical and claims data solutions, today announced its EmpowerTM patient portal version 6.4 achieved certification from the 2015 Edition Office of the National Coordinator for Health Information Technology (ONC) Health IT Certification Program.

Empower v.6.4 was certified on November 5, 2019 by ICSA Labs, an Office of the National Coordinator-Authorized Certification Body (ONC-ACB) and is compliant in accordance with applicable criteria adopted by the Secretary of Health and Human Services.

“We have an unwavering commitment to being a true partner with our clients which, by default, extends to their patients,” said Ravi Kalla, founder and CEO of SymphonyCare. “We believe this certification is just a small part of the strong foundation of trust we build as we tackle challenges and create innovations together that improve the outcomes of care.”

Empower is a unified patient engagement solution configured to meet specific needs of health care systems and organizations for federal requirements of initiatives such as Program Interoperability Stage 3, Merit-based Incentive Payment System (MIPS), Medicare Access and CHIP Reauthorization Act (MACRA), Comprehensive Primary Care Plus (CPC+) and more.

ONC Health IT 2014 and 2015 Edition Certification is granted to those technologies that are capable of meeting the more rigorous testing criteria developed to support providers and hospitals who wish to deliver higher quality patient care and exchange clinical information securely.

Previously certified for ONC’s 2014 Edition, ICSA Labs verified Empower now meets 18 different 2015 Edition criteria for both an inpatient and ambulatory setting. Empower v.6.4 certification number is 190009R00. ONC Health IT certification conferred by ICSA Labs does not represent an endorsement of the certified Health IT technology by the U.S. Department of Health and Human Services. Full certification details can be found here.

Headquartered in Madison, Wisconsin, SymphonyCare is an innovative healthcare data management company that partners with organizations looking to improve data quality and efficiency of care. WellStackTM, SymphonyCare’s next-generation value-based care platform, is an EMR-agnostic enterprise data warehouse that manages multiple data sources and provides a single source-of-truth to produce key cost and quality reports, visualizations and intelligence on demand. SymphonyCare’s integrated applications include EmpowerTM, a patient portal and engagement suite, NavigateTM, an award-winning population management suite and MedBeaconTM, a comprehensive medication management suite. Together, these comprehensive sets of tools enable organizations to improve patient engagement and care quality in addition to clinical, financial and operational outcomes.

About ONC Certification

The ONC Certified Health Information Technology (HIT) program tests and certifies that HIT is capable of meeting the 2015 Edition criteria approved by the Secretary of Health and Human Services (HHS). The certifications include Complete EHRs, which meet all of the 2015 Edition criteria for either eligible provider or hospital technology and EHR Modules, which meet one or more — but not all — of the criteria.

About ICSA Labs

ICSA Labs, an independent division of Verizon, offers third-party testing and certification of security and health IT products, as well as network-connected devices, to measure product compliance, reliability and performance for many of the world’s top security vendors. ICSA Labs is a NIST NVLAP–accredited and ONC-authorized health IT test laboratory and an ANSI–accredited and ONC-authorized certification body for EHR technology. Visit for more information.


Jason Niosi
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