Community Behavioural Health Association of Maryland Transforming Mental Health Care with Implementation of Greenspace Health Measurement-Based Care Solution

Initiative gives clinicians and clients greater insight into care to provide a significant improvement in behavioural healthcare outcomes.

CATONSVILLE, Md.–(BUSINESS WIRE)–The Community Behavioural Health Association of Maryland (CBH) today announced the successful completion of its one-year pilot to implement Measurement-Based Care (“MBC”) in a coordinated effort across its member organizations. This project is now being expanded in year two, and is in partnership with Greenspace Mental Health, a leading provider of digital solutions that facilitates MBC within behavioral health, mental health and substance use treatment settings across North America. To learn more about CBH Maryland’s coordinated MBC implementation, please watch this video at

The year one implementation of MBC and the Greenspace Mental Health solution consisted of 16 organizations across Maryland, including 690 clinicians and over 10,000 clients. The pilot demonstrated strong clinical adoption, positive engagement by clients and a meaningful impact on the therapeutic relationship; with assessment completion by clients above 78% and an average therapeutic alliance score of 82% (indicating the strength of alliance between client and therapist).

The expansion of this project over the next year will have two areas of focus. First, CBH will analyze and leverage the data captured on clinical outcomes to support members with program decisions and quality improvement. Second, the coordinated MBC implementation will be expanded to include additional treatment organizations and clinicians.

Research has demonstrated the effectiveness and significant clinical impact of MBC, however in translating MBC into practice, treatment organizations have faced several barriers. These barriers include client buy-in, data analytics resources and the administrative effort required to implement MBC effectively (whether using pen-and-paper or an electronic health record). The 16 participating organizations are leveraging an innovative technology to overcome these challenges and drive the following benefits of MBC:

  • Improved quality of client care
  • Increased client engagement with care
  • Improved client-clinician communication and therapeutic alliance
  • Access to real-time, objective and client-reported data on treatment progress – to inform program management, supervision and the early identification of off-track cases.
  • Visibility for organizations into their clinical outcomes

“This has been a significant and highly successful undertaking that has us on track to achieve our goal to ultimately improve care across Maryland, advocate for the funding necessary to care for people in need of quality mental health support in our state and also show that a coordinated implementation of MBC across Maryland, and any state, is possible and will improve the quality of care across mental health services,” said Shannon Hall, Executive Director, CBH Maryland.

“The initial data we are seeing displays improved client engagement outcomes and provides further insight into potential care improvements so that those seeking mental health support are given the high quality of care they deserve, which is our ultimate goal.”

“Despite all of the benefits of measurement-based care, it has not seen widespread adoption across the behavioral health and substance use sectors,” said Simon Weisz, President, Greenspace Mental Health, The Community Behavioural Health Association of Maryland is leading an impressive initiative by bringing 16 organizations across Maryland together to improve mental health care within the State; and show the entire industry the effect that coordinated data collection, and its active use, can have on every person seeking behavioral health services.”

For more information, please visit


Greenspace transforms mental health systems by improving the way that mental healthcare is accessed, measured and delivered. Its Measurement-based Care Platform enables mental health providers and organizations to implement consistent evidence-based measurement into their practice. This model significantly impacts patient results; while generating valuable data for organizations to improve care. For more information, please visit


The Community Behavioral Health Association (CBH) of Maryland is the professional association for Maryland’s public community behavioral health providers – including both mental health and addiction treatment services. Their 90 members support the CBH vision of a high-quality system of public behavioral health care for individuals and families in Maryland. For more information, please visit


JoAnne Stayner

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